Internet Access Overview

Big Planet recognizes that people have different needs. With this in mind, we offer multiple access plans to accommodate all types of Internet users. Every account includes:

• Fast & reliable e-mail service
• Exceptional toll-free customer support
• 56K connections (or better) with most POPs
• Access to over 30,000 newsgroups
• Web storage space
• No risk, 30-day money-back guarantee

Account Plan Summaries

Recent changes to Access Plans went into effect November 1, 1999.

 

Big Planet Access Plans
	Access 10	Access Unlimited	Access Pro	Access 800	Access iPhone
Setup Fee	None	None	None	None	None
Monthly Fee	$9.95	$19.95	$24.95	$24.95	$17.95
E-Mail Account	1	3	6	6	3
Access	10 Hours	Unlimited	Unlimited	10 Hours	20 Hours
Additional Hours	$1.50	N/A	N/A	$5.95	$1.50
Usenet News	Yes	Yes	Yes	Yes	N/A
Web Storage Space	5MB	5MB	15MB	15MB	N/A
Customer Support	Access to support 24 hours per day 365 days a year
Optional Services
800 Access	$5.95/Hour	$5.95/Hour	$5.95/Hour	$5.95/Hour	$5.95/Hour
Regular Network Access	N/A	N/A	N/A	$1.50/Hour	N/A
Simultaneous Logins	Simultaneous logins billed at $1.50 an hour
Content Filtration	Free	Free	Free	Free	Free
Additional E-mail Accounts	$2.95/Month	$2.95/Month	$2.95/Month	$2.95/Month	$2.95/Month
iPhone Service	$4.95/Month	$4.95/Month	Free	$4.95/Month	Free

Access 10

• No setup fee.
• $9.95 monthly fee for 10 hours of access.
• 1 e-mail account, with additional e-mail accounts available for $2.95 per month.
• Access to over 30,000 newsgroups.
• 5 Mb of Web storage space for personal use.
• 24 hour toll-free customer support, 365 days a year (1-800-211-6500).
• 800 Access for remote areas with Big Planet's 1-800-211-5600 dial-up access number billed at $5.95 per hour.
• Simultaneous logins are billed at $1.50 per hour. An example of a simultaneous login is having two computers connected  to the Internet at the same time.
• iPhone service available for $4.95 per month.
• Free SurfWatch^® content filtration software.

• No setup fee
• $19.95 monthly fee for unlimited hours of access
• 3 e-mail accounts, with additional e-mail accounts available for $2.95 per month
• Access to over 30,000 newsgroups
• 5 Mb of Web storage space for personal use
• 24-hour toll-free customer support, 365 days a year (1-800-211-6500)
• 800 Access for remote areas with Big Planet's 1-800-211-5600 dial-up access number billed at $5.95 per hour
• Simultaneous logins are billed at $1.50 per hour. An example of a simultaneous login is having two computers connected  to the Internet at the same time.
• iPhone service available for $4.95 per month
• Free SurfWatch^® content filtration software.

• No setup fee
• $24.95 monthly fee for unlimited hours of access
• 6 e-mail accounts, with additional e-mail accounts available for $2.95 per month
• Access to over 30,000 newsgroups
• 15 Mb of Web storage space for personal use
• 24-hour toll-free customer support, 365 days a year (1-800-211-6500)
• Additional e-mail accounts available at $2.95 per month
• 800 Access for remote areas with Big Planet's 1-800-211-5600 dial-up access number billed at $5.95 per hour
• Simultaneous logins are billed at $1.50 per hour. An example of a simultaneous login is having two computers connected  to the Internet at the same time.
• Free iPhone service.
• Free SurfWatch^® content filtration software.

• No setup fee
• $24.95 monthly fee for 10 hours of access on Big Planet's 1-800-211-5600 dialup access number. Additional hours are billed at $5.95 per hour. Subscribers to this plan may also use other numbers in our network for $1.50 per hour
• 6 e-mail accounts, with additional e-mail accounts available for $2.95 per month
• Access to over 30,000 newsgroups
• 15 Mb of Web storage space for personal use
• 24-hour toll-free customer support, 365 days a year (1-800-211-6500)
• Simultaneous logins are billed at $1.50 per hour. An example of a simultaneous login is having two computers connected.  to the Internet at the same time.
• iPhone service available for $4.95 per month.
• Free SurfWatch^® content filtration software

• No setup fee
• $17.95 monthly fee for 20 hours of access. Additional hours are billed at $1.50 per hour
• 3 e-mail accounts, with additional e-mail accounts available for $2.95 per month
• 24-hour toll-free customer support, 365 days a year (1-800-211-6500)
• 800 Access for remote areas with Big Planet's 1-800-211-5600 dial-up access number billed at $5.95 per hour
• Simultaneous logins are billed at $1.50 per hour. An example of a simultaneous login is having two computers connected to the Internet at the same time.
• Free iPhone service